On a demanding construction jobsite, managing deficiencies can be an uphill battle. With the constant influx of urgent phone calls, emails, and text messages bombarding superintendents, chaos is inevitable.
However, by digitizing their quality process, superintendents are taking control of this seemingly never-ending cycle of communication overload.
1. Commit to Inspecting each phase of construction
Make inspecting the subcontractor’s work a priority. Spending ten minutes double-checking today’s work will prevent chaos tomorrow.
A digital system allows the superintendent to record punch items right on his phone, including taking photos, adding notes, and emailing the issue directly to the subcontractor.
If possible, don’t let the subcontractor leave the jobsite if the work is wrong or unfinished.
2. Use checklists, not just punch lists
Checklists are different from punchlists. Checklists include line items that tend to be recurring issues and require verification that each item is correct.
Checklists jog the memory to inspect work that may be missed or forgotten. An app allows the superintendent to perform and complete the inspection on the jobsite, and eliminate hours of organizing notes and photos later in their office.
The QAQC process can be taken to an entirely higher level by giving the subcontractor access to the app. Using the same checklist, they can verify that their work is complete and correct before they leave the jobsite. This will hold them accountable to complete the job 100%.
3. Streamline subcontractor communication
Stop the avalanche of crisis phone calls, emails, and text messages that demand the superintendent’s attention.
This chaos pulls the superintendent away from managing the construction progress and preventing new issues from developing. Pick a contact method and stick to it.
Superintendents should use that method to communicate with the subcontractor and subcontractors respond using that one method—this will cut down on the continuous stream of chaos.
A digital platform will simplify that two-way communication. An app that emails photos, notes, and pertinent project information can be the hub for communication.
Plus, the subcontractor can be given access to add their own notes, take photos of the corrected work, and mark the job ready for reinspection.
4. Stay on top of marking deficiencies as complete and what’s still pending.
Not knowing what has and hasn’t been fixed adds to the chaotic jobsite. Issues fall through the cracks, which create more headaches in the building process or expensive warranty issues after project delivery.
To stay on top of a growing deficiency list (and to keep it from spiralling out of control), the superintendent needs to easily see everything that is still marked “Open.” One ongoing punch list allows the superintendent to properly manage the project deficiencies.
A digital system allows the superintendent to compile all open issues onto one list, regardless of inspection date or who reported it. Items can be marked as fixed right in the system and alerts can be created for past due issues to both the subcontractor and the superintendent.
On a fast-paced construction site, embracing innovation is key to staying ahead of the curve. The FTQ360 app offers a comprehensive solution to the age-old challenge of deficiency management, transforming chaos into order and ensuring the project runs smoothly every step of the way.
By prioritizing inspections, utilizing checklists, streamlining communication, and efficiently managing deficiencies, construction companies can elevate their standards and deliver exceptional results.
Embrace the future of construction quality management with FTQ360 and revolutionize your projects today.
Book a short strategy call with us today to learn how FTQ360 can help you bring order on the jobsite.
