What to Do When Your Construction Quality and Control Inspections Aren’t Being Done



Quality control inspections are a major component of a quality management program, but paradoxically, getting people to do them properly (or at all) is one of the greatest challenges quality managers face. Senior managers may only care about the number of inspections that are completed, not how they are done. This leads to pencil-whipping by field personnel, which defeats the purpose of having a quality program in the first place. It’s also common for field personnel to resist performing inspections because they don’t want to add more processes and paperwork to their intense workloads.

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Inspection and Test Plan: How to Create an ITP and Use It with Your Quality Software


Inspection and test plans (ITPs) have been used for military construction for years, but they are becoming increasingly popular for all types of construction for a number of reasons. An ITP is essentially a checklist of required inspections. It’s a plan that lists what tests and inspections should be performed throughout each phase of a project. As a major component of an overall project quality plan, it’s important to understand what an ITP is, reasons to use one, and how to get the most from it in your own projects.

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Is the Quality Manager Responsible for Quality? If Not, Who Is?

It’s a common misconception that the quality manager or quality assurance (QA) department is the only party responsible for quality on a construction project. However, there are numerous stakeholders that play roles in producing a quality product.

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7 Steps to Presenting Your Construction Quality Program to Management

Construction quality management can be a bit of a mystery to people who don’t do it on a daily basis. Even the managers who hired you don’t necessarily know what is required to achieve first-time quality. Without having a base of knowledge about the benefits of first-time quality and how to obtain them, many managers will quality management as just a line item expense where they should be seeing it as profit center. This is why educating top managers and proactively selling the idea are such important steps in implementing your quality management program.

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Using Construction Quality Management Software to Improve Subcontractor Performance

One of the myths that we hear repeated time and again is that defining construction quality is difficult, and if you can’t define it then measuring and managing quality performance is near impossible.

We disagree. Defining quality is the first step—and the easiest one—and with the right tools and systems, measuring and managing performance can be seamlessly integrated into your daily workflow. That’s where quality management software comes in.

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Sell Your Construction Quality Program to Superintendents With These Quick Tips

Building consensus around a construction quality program is necessary if you want your process to go smoothly. If you don’t involve key stakeholders, you are likely to face resistance. On the other hand, if you take the time to learn more about the thoughts of others on the team, you are more likely to get early buy-in and adoption of any new systems you roll out.

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5 Ways a Mobile QM System is Changing the Construction Jobsite

Just a few years ago, the main advantage of using a smart phone on the construction site was turning on the flashlight app. Today, smart phones are as important a tool as anything found in the contractor’s toolbox, especially when it comes to a managing quality.

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