Many Builders are skeptical of the commitment to training and development. It’s too expensive or too time consuming or just too much of a hassle. It pulls workers off the jobsite and delays the completion of the project. However, most builders have a training program already built into their construction system, just waiting to be tapped.
It’s called the Quality Assurance Program.
A Construction QA Program provides a training platform without added expense—and neither the trainee nor the trainer has to leave the jobsite. QA defines the builder’s expectation for quality. It uses checklists and inspections to implement best practices and quality standards across all construction projects. Those tools can work in tandem with a structured training and development program.
For starters, the collection of checklists and inspections provide a comprehensive training agenda. The milestones along the construction schedule comprise a core curriculum for new Superintendents, and this organization is critical for successful onboarding.
Trainees can use checklists to learn the basic steps to perform specific jobs along the construction schedule. Standardized inspections reinforce and support the training. This advantage reduces the learning curve and immediately has the trainee performing the job the same way as established Superintendents. It instills a standardized way to complete a job, reducing variation and the risk for errors. Best of all, training with checklists and inspections is performed on the jobsite. No offsite or classroom time is required.
Documented checklists and inspections provide a complete and consistence message. Left to his or her own ways, the seasoned Superintendent can accidentally misstate or omit important information. But, whether the trainee is shadowing or working solo, checklists always provide clear direction and remove uncertainty. Job completion inspections quickly identify areas where further training is needed. This allows the builder to shore-up weak areas and build-up its bench strength.
Finally the QA Program can make a great introduction to the company’s commitment to quality through the years. It defines exactly what quality means for the Builder’s brand, and exactly how quality is measured on the jobsite. When trainees learn how past problems were addressed and corrected, they will better understand and recognize the expected level of quality construction today.
The QA Program can be an invaluable component of the builder’s training program. Working together, both programs will ultimately be an investment that pays-off with seamless onboarding that leads to increased quality construction, reduced errors and defects, and a faster build time.