Showing the ROI of Quality Control in Construction



Quality control in construction can do more than just improve the end results, it can also help you save money on future projects. Having a defined QC process and the right tools to execute it will make projects go smoother, reduce mistakes, and help you learn from the ones you do make. Adding layers to an already complicated construction process might seem like a daunting task, but investing the time and resources in quality control can actually produce a measurable return.

Being proactive about quality control in construction is well worth the investment. Here’s why:

Reduce Subcontractor Callbacks  

Catching mistakes early in the process, or before they even happen, will save time on subcontractor rework and reduce overall project costs. The more you can improve quality during the construction process, the shorter your punch lists will be, and the fewer resources you will have to invest in correcting errors.  

Maintain Timeline Goals

Completing a project on time without sacrificing quality is a fundamental challenge of the construction industry. With so many moving parts, some delays are inevitable. However, by integrating quality control throughout the entire process, you can avoid the delays that are caused by unnecessary rework or safety issues. With every project, you can also learn how to reduce future timelines by identifying common challenges and being proactive about avoiding them the next time.

Improve Safety Track Record

Quality control and safety go hand in hand. Regular quality and safety inspections help improve accountability and prevent careless work. Tracking safety incidents will also help you identify superintendents and subcontractors that need additional training so you can avoid future issues. A strong track record of fewer safety incidents and having an ongoing safety program in place will help you reduce insurance costs. You’ll also save money by reducing workers’ compensation claims and compliance penalties.

Be Smarter about Subcontractor Selection

A quality control system that includes tracking subcontractor performance will help you identify the providers that deliver the best results and value for money. By monitoring quality throughout the project and linking subcontractors to inspection results, you can objectively analyze vendors and choose the top performers for future work. Periodic quality checks also keep subcontractors more accountable for their work because they know their performance is being assessed and landing future jobs depends on delivering quality.

Gain Consistency

Every time you go through the same quality control processes, superintendents and subcontractors learn more about what is expected from them. This helps improve both quality and efficiency on future projects. Any new team members will also have to go through the same processes, so they will quickly learn the best practices and preferred methods to meet quality goals. This enables faster onboarding of new personnel and also provides a useful training tool.

Don’t Reinvent the Wheel

Quality control in construction requires inspecting hundreds, or even thousands, of details. Creating internal checklists might seem like a good place to start, but even the most experienced professionals don’t know what they don’t know. Use existing checklists that incorporate all of the relevant CSI divisions so you don’t leave any gaps and so you don’t have to make mistakes to learn what you missed. Homegrown solutions may initially feel like a money-saver, but most people quickly learn that internal tools are not comprehensive enough or that they don’t have the in-house skills to develop a system that provides all the desired functionality.

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